HOW TO MAKE A RETURN?

 

You can request a return of the product(s) within 10 days from the date of delivery in case you are not satisfied with the purchase. Reverse pick up will be done from our side wherever feasible. In extreme circumstances, you may be asked to send the products only through INDIA POST if a reverse pickup facility is not available in your area and we will refund the courier amount to the maximum of Rs 120 subject to submission of courier receipt via email. In addition, the product returned should be in the exact condition as it was sent, along with all the tags. Return will not be accepted if the product tags are removed or missing.

 

Please note that Shipping / Cash on Delivery charges are non-refundable. Also, note that we do not charge any additional handling fee for returns.

 

 

HOW TO RAISE A RETURN / EXCHANGE REQUEST?

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• Visit the returns section on the website or click here to raise a return / exchange request for your order

• Submit the required details in the empty fields

• Follow the instructions and select the items you would want to return

• A confirmation email would be shared once the return request is approved

 

 

EXCHANGE POLICY
 

For exchange, the reverse pick up will be done in 2-3 days, once the request is placed. Once, we have received the request and it is approved post review, a new exchange order is automatically placed and processed. The new order gets shipped in 2-3 working days once your previous order is picked up and this would take 7-8 days for it to get delivered, mostly sooner depending on the region.

 

Note: Once a product is exchanged and is delivered, no further actions such as exchange or refund would be applicable on that order.

 

 

REFUND POLICY

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For refund, the reverse pick up will be done in 2-3 days, once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the refund link will be initiated within 72 hours.

 

In the refund option, If you choose a coupon code the reverse pick up will be done in 2-3 days, once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, post which it undergoes a quality check. Once it passes the QC, the Coupon Code will be initiated within 24 hours and you will be notified on your registered E-mail ID and WhatsApp.

 

Please note that Shipping / Cash on Delivery charges are non-refundable.

 

 

REFUNDS FOR SALE PRODUCT DEALS

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Any items purchased during a Sale or any such promotions wherein free products are included, such orders will not be eligible for any returns or exchanges. 

 

 

REFUNDS FOR CASH ON DELIVERY & PREPAID ORDERS

 

Once the product(s) reaches us and passes the QC, a link via our Payments Partner (Cashfree / Razorpay) would be sent on your registered E-mail ID & SMS or WhatsApp to your registered number. You would be required to click on the link and fill in the required details for the refund to be initiated to your account.

 

Please note that Shipping / Cash on Delivery charges are non-refundable.